Notify Authors and Reviewers E-mail Sending Related Problem


When I go for Request Revision and Notify to Author and Reviewer by clicking Record Decision. I am getting the error: An unexpected error has occurred. Please reload the page and try again. What is the reason behind it and solution. Please give me a suggestions what should I do? Advanced Thanks !!!

We are using: OJS 3.4.0-4

  • This suggests you should check your PHP error logs - for more details on what is causing the error - are you able to do that and report back on what your error log messages say?

-Roger
PKP Team

2026-07-23 00:12:37.154925 [NOTICE] [1729729] [116.128.185.53:58970:H2-1#jfmg.bicm.ac.bd-443] [STDERR] Exception: The ORCID plugin is enabled, but its settings are invalid. In order to fix, access the plugin settings and try to save the form in /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/plugins/generic/orcidProfile/OrcidProfilePlugin.php:106
Stack trace:
#0 /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/lib/pkp/classes/plugins/PluginRegistry.php(76): APP\plugins\generic\orcidProfile\OrcidProfilePlugin->register()
#1 /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/lib/pkp/classes/plugins/PluginRegistry.php(121): PKP\plugins\PluginRegistry::register()
#2 [internal function]: PKP\plugins\PluginRegistry::PKP\plugins{closure}()
#3 /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/lib/pkp/classes/plugins/PluginRegistry.php(121): array_walk_recursive()
#4 /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/lib/pkp/classes/core/Dispatcher.php(155): PKP\plugins\PluginRegistry::loadCategory()
#5 /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#6 /home/jfmgbicmac/domains/jfmg.bicm.ac.bd/public_html/index.php(21): PKP\core\PKPApplication->execute()
#7 {main}