@asmecher Dear all notification emails are receiving in Junk/Spam box we are using OJS version 3.1.1.4. We are using domain is SSL as well.
Please guide.
@asmecher Dear all notification emails are receiving in Junk/Spam box we are using OJS version 3.1.1.4. We are using domain is SSL as well.
Please guide.
I suspect you’ll need to examine how OJS can be configured to use DMARC, with a forced envelope sender. Please look at the full headers of your messages going into spam and also read this:
https://docs.pkp.sfu.ca/admin-guide/en/email#spf-and-dmarc-issues
Best,
Jason