Native XML Plugin export issue error

Software Support
1

When I try to export issue, i am getting error.
https://www.dental-research.com/index.php/idr/management/importexport/plugin/NativeImportExportPlugin/exportIssues
HTTP ERROR 500

2

Look in the WEB server error log, there should be more info.

3
2018-08-29 13:03:49 Error 78.161.136.51 500 POST /index.php/idr/management/importexport/plugin/NativeImportExportPlugin/exportIssues HTTP/1.0 https://www.dental-research.com/index.php/idr/management/importexport/plugin/NativeImportExportPlugin Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36 576 Apache SSL/TLS access
2018-08-29 13:03:49 Error 78.161.136.51 500 POST /index.php/idr/management/importexport/plugin/NativeImportExportPlugin/exportIssues HTTP/1.0 https://www.dental-research.com/index.php/idr/management/importexport/plugin/NativeImportExportPlugin Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36 576 Apache SSL/TLS access
2018-08-29 13:03:52 Error 78.161.136.51 AH01071: Got error ‘PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 158927402 bytes) in /var/www/vhosts/dental-research.com/httpdocs/dental_research/lib/pkp/classes/file/FileManager.inc.php on line 138\n’, referer: https://www.dental-research.com/index.php/idr/management/importexport/plugin/NativeImportExportPlugin Apache error
4

Hi @premolar,

From the log it is clear: you ran out of memory. Either there is not enough memory or your memory setting is too low.

Regards, Primož

5

I have increased memory_limit 512M and it has been solved.

Thank you so much.

6

Hello @premolar
please can you inform me where you increased memory limit, on the server, or in OJS, please inform me.
Thank you
Lukas

7

setting memory_limit lives in file php.ini

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