My ojs admin user does not allow me to change anything

from one moment to another my OJS administrator user does not allow me to make changes or consult information

I can view all my menu options but i cant modify anything.

**Application Version - e.g., OJS 3.1.2:4

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Hello @alejopachons . How are you?

Perhaps, aren’t you logged?

Do Logout, clear cache, and can you try?

What does error log say?

Thanks

Hola Alejandro,
Como bien menciona @juanito, algunas veces estos errores se solucionan borrando el cache del OJS y volviendo a ingresar a la plataforma. Haz esto y nos cuentas qué sucedió.
saludos!

Hi Juanito, i’m logged and clear cache but error persist. I test it with other users and other devices.

PHP log show me this:

[Sat Apr 16 15:36:07.389488 2022] [php7:error] [pid 9757] [client 16.15.51.49:63880] PHP Fatal error: Uncaught Error: Call to a member function getId() on null in /var/www/html/lib/pkp/controllers/grid/notifications/TaskNotificationsGridHandler.inc.php:30\nStack trace:\n#0 /var/www/html/lib/pkp/classes/controllers/grid/GridHandler.inc.php(314): TaskNotificationsGridHandler->loadData(Object(Request), NULL)\n#1 /var/www/html/lib/pkp/classes/controllers/grid/GridHandler.inc.php(1032): GridHandler->getGridDataElements(Object(Request))\n#2 /var/www/html/lib/pkp/classes/controllers/grid/GridHandler.inc.php(923): GridHandler->renderGridBodyPartsInternally(Object(Request))\n#3 /var/www/html/lib/pkp/classes/controllers/grid/GridHandler.inc.php(645): GridHandler->doSpecificFetchGridActions(Array, Object(Request), Object(TemplateManager))\n#4 /var/www/html/lib/pkp/classes/core/PKPRouter.inc.php(391): GridHandler->fetchGrid(Array, Object(Request))\n#5 /var/www/html/lib/pkp/classes/core/PKPComponentRouter.inc.php(257): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array)\n#6 /var/www/html/lib/pkp/classes/c in /var/www/html/lib/pkp/controllers/grid/notifications/TaskNotificationsGridHandler.inc.php on line 30, referer: https://revistas.x.edu/index.php/xyz/management/settings/context

My PHP vesion is PHP 7.2.24

hola de nuevo @alejopachons
¿con otro usuario gestor tienes el mismo problema?

Gracias

@juanito, al parecer la carga de la validación de sesiones estaba lenta por problemas de conectividad y por tal razón no permitía corroborar los permisos asignados a un usuario.

Gracias!