fortunately just while setting it up - but how did we do this? Was it by clicking Clear Data Caches?
I think I need to know this as I don’t want to inadvertently delete all future submissions!
fortunately just while setting it up - but how did we do this? Was it by clicking Clear Data Caches?
I think I need to know this as I don’t want to inadvertently delete all future submissions!
Hi @gail,
Which of our applications are you using, and what version? (Please include this in your posts.)
Where are the submissions missing from?
Regards,
Alec Smecher
Public Knowledge Project Team
I am using bootstrap 3 with ojs 3
the submissions are missing from the editors’ submissions view
Hi @gail,
Have you checked your PHP error log? There might be something there. Alternately, if you’ve deleted some piece of journal setup that these articles are dependent on – such as the section the articles were submitted to – it’s possible that the submissions are still present, but not displayed due to the missing supporting information.
Regards,
Alec Smecher
Public Knowledge Project Team