Lockss Status “unknown” in PKP PLN plugin

Software Support
1

We have installed ojs 2.4.8 and using PKP PLN plugin but its lockss status is still unknown. In addition, another issue is not being picked up by PKP PLN.

The journal unique identifier for our journal is as follows
62370CF6-450B-4F47-A3AF-F47A7D6EEA07

please check for this neither the lockss status is being updated nor its appearing in the link you are pointing out : Scholarly Exchange
Please help us to resolve this issue.

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Log of my PKPPLNDEPOSITOR TASK is as follows
https://jarssh.com/ojs
[2019-12-16 22:47:07] [Notice] Task process started.
[2019-12-16 22:47:07] [Notice] Depositor processing for Journal of Advanced Research in Social Sciences and Humanities.
[2019-12-16 22:47:07] [Notice] Getting service document.
[2019-12-16 22:47:08] [Notice] Processing deposit status updates.
[2019-12-16 22:47:08] [Notice] Deposit 1 has unknown LOCKSS state deposited
[2019-12-16 22:47:08] [Notice] Deposit 2 has unknown LOCKSS state deposited
[2019-12-16 22:47:08] [Notice] Processing updated content.
[2019-12-16 22:47:08] [Notice] Processing new content.
[2019-12-16 22:47:08] [Notice] Packaging content for deposit.
[2019-12-16 22:47:08] [Notice] Sending deposits to the PLN.
[2019-12-16 22:47:08] [Notice] Task process stopped.

2

Please be patient with our response; we are a small team offering free support and we try to leave room in the forum for other members of the user community to jump in first.

I’ll reply to your earlier post here:

Please don’t double-post to help to keep the forum organized.