Some users from China report broken website when they click New Submission button. I could not reproduce the error using their account from a location in Europe. Everything worked well from Europe.
They sent me a screenshoot, please see attached. May the problem be related to http and https?
Thanks all for your support.
- Application Version - e.g., OJS 3.1.2
- Users from China experience broken website when they are logged in and click on the New Submission button.
- Steps you took leading up to the issue: see above
- What you tried to resolve the issue: I logged in (from Europe) into the problematic account and clicked New Submission, but it worked well from Europe.
- Screenshots: see attached
- Error log messages if applicable: see the screenshot.