Issue with PKP PN Plugin deposit : Failed to download the deposit from your system

[deepakc]

Failed to download the deposit from your system. The operation will be retried, meanwhile, you may check if your system is behind a firewall. system has retried many times however still stuck. earlier i was getting not able to connect to pkp pn however now i don’t see that notifications.

i can’t resubmit manually any idea when it happens so i can keep an eye on LOGS

OJS 3.3.13

[rcgillis]

Hi @deepakc,

Can you provide the Journal name/ISSN and Journal ID as well, please? That way we can look into this further.

-Roger
PKP Team

[deepakc]

ISSN → 2816-9387

journal identifier: 66DBDF7B-7830-41E8-949A-4E4F9F24294E

Thank you

[deepakc]

@rcgillis any uodate on this ?

[rcgillis]

Hi @deepakc,

I’ve requested @jonasraoni - assistance on this. @jonasraoni - are you able to have a look at this when you have a moment?

-Roger
PKP Team

[paolo_pellegrino]

hi @rcgillis
I had the same issue. The advice I can give you is to first try using the Native XML Plugin and attempt to download the entire issue in XML. If it doesn’t let you download it, you need to check the error logs to understand where the main problem is. One possible cause could be that the memory for sending XML files needs to be increased.

Hope this helps.
Best regards

[jonasraoni]

Hi @deepakc,

Your deposit exceeds the 1GB limit, we’re planning to drop this limit, but it’s not going to happen before the release of OJS 3.6, until then, your deposit will remain in this state and resubmitting isn’t going to help.

Best,
Jonas Raoni

[deepakc]

thanks a lot. Is there something we can do or we have no choice but to wait?

[jonasraoni]

No choice, unless you’re willing to break the issue in smaller issues (move some publications to a new issue), to decrease the size

Best,
Jonas Raoni