During our training, I’ve encountered this problem. If I login, it took 3 or more attempts in order to successfully access my account (any account even the admin account in OJS site). The worse thing is, if I successfully login and click any of the link in the site it will automatically logout you. I contacted the network administrator of the institution and told the problem, unfortunately they did not solve the problem. They didn’t find any error logs in their network/firewall. The last option I demanded to them is to put our site in their whitelist file. Unfortunately again, same things happened.
To make our training okay, we used our mobile data connection and no problems occurred.
What would be the best thing to do in order to prevent that problem?