Internal journals main pages took forever to load

Description of issue or problem I’m having:

Internal journals main pages took forever to load meanwhile all sub pages are working fine like ( about, current isssue…)

Steps I took leading up to the issue:

We have multi journals hosted on OJS with one journal everything was fine but when we add other journals problem started.

We have OJS version 3.3.0.4

What I tried to resolve the issue:

  • Upgrade to version 3.3.0.7

  • installed xdebug and debugging

  • tracing with browser network panel
    Seems that call took forever

  • check server log to verfiy that call reach server find nothing

Application Version - e.g., OJS 3.1.2:

OJS 3.3.0.7

Additional information, such as screenshots and error log messages if applicable:

IMG-20210825-WA0011