Immersion Theme (OJS 3-2-0): articles published don't appear on the website

Software Support
1

Hello there,

I am sure that it must be my fault somewhere, but I have a fresh new journal running with OJS 3.2.0 (I know, I will upgrade to the 3.2.0-2 soon, in the hurry I uploaded the wrong package I already had on my laptop), and my articles are not showing.
Howevery, I have prepared the issues and imported them using the Quicksubmit, uploading also the HTML galleys: the result I am getting here is that the Issue index remains empty and a fully blank page, both if I publish it and both if I just preview it. Is this a known possible situation?
It never happened to me before.
Thank you very much
Leonardo

2

ps: image attached. On the backend I have imported articles, but the Issue doesn’t show them.

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3

Can you reproduce the problem when making a submission through the usual submission form instead of QuickSubmit?

4

Thanks Nate, I will try now and let you now asap.

5

Hi Nate (@NateWr) ,

thank you again for your answer. I have tried again doing the whole submission procedure, instead of using Quicksubmit, but I am still getting to a full blank content under the Issue number.
Would you have any idea about what is maybe happening?
Thanks again
Leonardo

6

Can you try switching to the default theme to see if the articles appear when using that theme?

7

Hi @NateWr ,

thanks again you for your reply. I actually reinstalled the whole OJS (using the last package), and now everything is working well.
All the best,
Leo

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