I am getting this email title: Usage statistics file loader task - 597893043add5 - Error - from root user

Software Support
1

Hello, I installed ojs 3.0.2 and start getting error email. in email I got this:
Your Open Journal Systems installation automatically executed and finished this task and you can download the log file here: http://globalscienceheritage.org/pms/index.php/index/admin/downloadScheduledTaskLogFile?file=Usagestatisticsfileloadertask-597893043add5-20170726.log

my website url is: http://globalscienceheritage.org/pms

please check.
thanks

2

If you follow the link provided, the details of the error will be reported in the file you download.

Post those details here.

3

Hi @ctgraham,

I am getting similar email, but when I click on the link doesn’t works.

  • What does that mean? Is it possible that the log has been menawhile deleted and everything processed well?
  • Is it possible to see the log file manually via file browser? Where is the location of it?

Regards, Primož

4

You’ll find the log files in your files_dir, as defined in config.inc.php, under the folder “scheduledTaskLogs”.

The parameter passed as “file=” is the name of the log file in that directory.