HTTP error 500 on server while trying to send email

Hello all,

I’m getting an HTTP error 500 when attempting to send an acceptance email.
I was just using the system as usual.
Other pages are working fine.
http://revista.ibict.br/ciinf/editor/emailEditorDecisionComment/send

There’s no error logged anywhere.

I only got a ojs2: 404 not found around the time of the error.

Could it be related to this topic?

Hello all,

I finally got some log registered… I think that enabling the debug and stacktrace among others in config.inc.php helped…

This is what I got…
It seems the Sword plugin/Dataverse plugin is having problems connecting.
But I don’t see how that would be related to the acceptance email, unless the acceptance is registered in the database WHEN sending the confirmation email…

[Mon Sep 26 20:54:23 2016] [error] [client 10.0.8.24] PHP Fatal error: Uncaught exception ‘Exception’ with message ‘Error parsing response entry (String could not be parsed as XML)’ in /var/www/devojs.ibict.br/lib/pkp/lib/swordappv2/swordappclient.php:111\nStack trace:\n#0 /var/www/devojs.ibict.br/classes/sword/OJSSwordDeposit.inc.php(176): SWORDAPPClient->deposit(‘https://reposit…’, ‘ramon’, ‘d4t4v3rs3’, ‘’, ‘/tmp/swordExgML…’, ‘http://purl.org…’, ‘application/zip’, false, true)\n#1 /var/www/devojs.ibict.br/plugins/generic/sword/SwordPlugin.inc.php(156): OJSSwordDeposit->deposit(‘https://reposit…’, ‘ramon’, ‘d4t4v3rs3’)\n#2 [internal function]: SwordPlugin->callbackAuthorDeposits(‘SectionEditorAc…’, Array)\n#3 /var/www/devojs.ibict.br/lib/pkp/classes/plugins/HookRegistry.inc.php(89): call_user_func(Array, ‘SectionEditorAc…’, Array)\n#4 /var/www/devojs.ibict.br/classes/submission/sectionEditor/SectionEditorAction.inc.php(2029): HookRegistry->call(‘SectionEditorAc…’, Array)\n#5 /var/www/devojs.ibict.br/pages/sectionEditor/SubmissionCommentsHandler.inc.php(206): SectionEdit in /var/www/devojs.ibict.br/lib/pkp/lib/swordappv2/swordappclient.php on line 111, referer: http://revista.ibict.br/ciinf/editor/emailEditorDecisionComment?articleId=1939

Hello all,

I’m “glad” to report that the problem is related to Dataverse or Sword plugins.
I didn’t test individually, as I disabled both… sorry…

More testing can be done later.