How to send the email from University address instead of journal mailbox

lincoln · January 22, 2016, 1:20pm

Hi,

We are a group of people working at an university, and currently running a journal, which is hosted by bluehost. We found that a lot of emails that sent from journal’s email address to authors went to their spam folders. We are wondering if we can send emails through our university address, therefore they won’t be treated as spam. Does OJS has this function? Where can I configure it?

Many thanks!

Lincoln

ctgraham · January 22, 2016, 4:42pm

To send your emails via your University’s service, you would need to use SMTP. See config.inc.php:

github.com

pkp/ojs/blob/ojs-stable-2_4_7/config.TEMPLATE.inc.php#L293-L337


[email]

; Use SMTP for sending mail instead of mail()
; smtp = On

; SMTP server settings
; smtp_server = mail.example.com
; smtp_port = 25

; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
; smtp_auth = PLAIN
; smtp_username = username
; smtp_password = password

; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = Off

; Default envelope sender to use if none is specified elsewhere

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lincoln · January 25, 2016, 2:39pm

Thank you ctgraham for your help! How many university email accounts can be used in OJS? Is there any place during the registration (or journal setup) that we can setup the email SMTP?

Thanks!

ctgraham · January 26, 2016, 2:46pm

At this time, SMTP can only be setup at the server level in config.inc.php.

At the journal level, in Setup Step 1.2, you set the Principal Contact. As of the latest versions of OJS this email address will be used for all mail sending (for SPF compliance), with reply-tos of the intended “sender”.