How configure email notifications with Exchange account?

Software Support
1

We have an Exchange account and we have configured in Outlook for test, everything it’s ok, the email is sended. But when we try to configure the config.inc.php and send some notifications nothing happens, why? It’s a special configuration for Exchange accounts?

Thank you.

2

Hi @lopezcasique,

What of our software are you using, and what version?

Are you configuring it for SMTP? If so, how? (Please don’t include passwords if you post part of your config file.)

Have you checked your Exchange server’s log to see whether there’s an indication there of why the messages are rejected?

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi asmecher,

We are using OJS 2.3.6 version.

This is our configuration:

; Use SMTP for sending mail instead of mail()
smtp = On

; SMTP server settings
smtp_server = exchange.our_domain.mx
smtp_port = 25

; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
smtp_auth = PLAIN
smtp_username = revistas@our_domain.mx
smtp_password = xxxxxxxxxx

Thank you !

4

Hi @lopezcasique,

That’s a very old version of OJS – I’d strongly suggest upgrading.

I don’t see anything at a glance that’s wrong with that configuration. I’d suggest checking your Exchange log to see whether there’s any indication there.

Regards,
Alec Smecher
Public Knowledge Project Team

5

Thank you asmecher !

Is there anything else that we can do to prove the send notifications?, I don’t know, maybe a php script?

6

Hi @lopezcasique,

Nothing off the top of my head, unfortunately.

Regards,
Alec Smecher
Public Knowledge Project Team

7

Thank you very much !

Regards,