Getting HTTP ERROR 500 in view report (OJS 3.0.2.0)

Software Support
1

I can not veiw report and getting HTTP ERROR 500

2

Hi @Chalermdej_TATERIAN,

Check your PHP error log for details.

Regards,
Alec Smecher
Public Knowledge Project Team

3

[11-Apr-2018 08:45:09 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in D:\www\kuojs\lib\pkp\classes\plugins\PluginRegistry.inc.php on line 224

[11-Apr-2018 08:45:09 UTC] PHP Stack trace:

[11-Apr-2018 08:45:09 UTC] PHP 1. {main}() D:\www\kuojs\index.php:0

[11-Apr-2018 08:45:09 UTC] PHP 2. PKPApplication->execute() D:\www\kuojs\index.php:68

[11-Apr-2018 08:45:09 UTC] PHP 3. Dispatcher->dispatch() D:\www\kuojs\lib\pkp\classes\core\PKPApplication.inc.php:227

[11-Apr-2018 08:45:09 UTC] PHP 4. PKPPageRouter->route() D:\www\kuojs\lib\pkp\classes\core\Dispatcher.inc.php:134

[11-Apr-2018 08:45:09 UTC] PHP 5. PKPRouter->_authorizeInitializeAndCallRequest() D:\www\kuojs\lib\pkp\classes\core\PKPPageRouter.inc.php:239

[11-Apr-2018 08:45:09 UTC] PHP 6. call_user_func() D:\www\kuojs\lib\pkp\classes\core\PKPRouter.inc.php:372

[11-Apr-2018 08:45:09 UTC] PHP 7. PKPToolsHandler->tools() D:\www\kuojs\lib\pkp\classes\core\PKPRouter.inc.php:372

[11-Apr-2018 08:45:09 UTC] PHP 8. PKPToolsHandler->report() D:\www\kuojs\lib\pkp\pages\management\PKPToolsHandler.inc.php:58

[11-Apr-2018 08:45:09 UTC] PHP 9. ViewReportPlugin->display() D:\www\kuojs\lib\pkp\pages\management\PKPToolsHandler.inc.php:149

[11-Apr-2018 08:45:09 UTC] PHP 10. PublishedArticle->getViews() D:\www\kuojs\plugins\reports\views\ViewReportPlugin.inc.php:82

[11-Apr-2018 08:45:09 UTC] PHP 11. PKPApplication->getPrimaryMetricByAssoc() D:\www\kuojs\classes\article\PublishedArticle.inc.php:86

[11-Apr-2018 08:45:09 UTC] PHP 12. PKPApplication->getMetrics() D:\www\kuojs\lib\pkp\classes\core\PKPApplication.inc.php:610

[11-Apr-2018 08:45:09 UTC] PHP 13. PKPStatisticsHelper->canonicalizeMetricTypes() D:\www\kuojs\lib\pkp\classes\core\PKPApplication.inc.php:537

[11-Apr-2018 08:45:09 UTC] PHP 14. Journal->getDefaultMetricType() D:\www\kuojs\lib\pkp\classes\statistics\PKPStatisticsHelper.inc.php:108

[11-Apr-2018 08:45:09 UTC] PHP 15. Journal->getMetricTypes() D:\www\kuojs\classes\journal\Journal.inc.php:145

[11-Apr-2018 08:45:09 UTC] PHP 16. PluginRegistry::loadCategory() D:\www\kuojs\classes\journal\Journal.inc.php:114

[11-Apr-2018 08:45:09 UTC] PHP 17. PluginRegistry::_instantiatePlugin() D:\www\kuojs\lib\pkp\classes\plugins\PluginRegistry.inc.php:106

4

Hi @Chalermdej_TATERIAN,

You’ll have to adjust your PHP execution time limit in your PHP configuration. Check stackoverflow.com for guidance on how to do this.

Regards,
Alec Smecher
Public Knowledge Project Team

5

Dear Alec Smecher,

Thank you for your suggestion, I will try to do it.

Sincerely yours,

Chalermdej

6

Dear Alec Smecher,

Problem solved. I added the PHP execution time limit. Thank you for your suggestion.

Sincerely yours,

Chalermdej