Getaway Timeout in Indonesia

Describe the issue or problem
Hello. it’s been 3 days that OJS 3.0 always gets the loading icon in our Chrome tab, after several minutes it’s just Getaway Timeout. Please help with the issue.

What application are you using?
For example, OJS 3.0

Additional information
Please add any screenshots, logs or other information we can use to investigate this problem.

Hi @dnovianti,

Do you know what exact version of OJS 3 you are using? If you are using OJS 3.0, that version would be very outdated, and I would highly recommend upgrading. That said, for this particular error, it would be best if you could check your PHP error logs and report on errors found there.

PKP Team