- When I click on the “submissions” tab in my dashboard, it says “An unexpected error has occurred. Please reload the page and try again.” That’s what it’s been saying for a couple of weeks. It doesn’t ever seem to work. I exit out of the warning and it is just a blank page of the tabs.
- This might be related to the first issue, but I can’t get past the first step of actually making a submission. When I go to tab “1. Start”, I check off all the requirements and fill out everything on that page, then click “Save and continue”, but it shows a loading sign next to that button forever. It has also been like this for a long time and I’ve tried logging in as different users and using different browsers.
I don’t know how to fix these issues. Previously the submissions worked, but I hadn’t tried in a couple of months before this happened. I tried updating the site to the newest version twice, but it broke my site each time and I had to get it restored by my hosting company. I don’t know if that is a factor.