We recently loaded submissions via the xml import. We noticed that PDF’s can not be downloaded. An error of:
FileApiHandler: File …journals/10//articles/6745//6745–2366-1-0-20180613.pdf does not exist or is not readable!
The real physical file path is actually:
(note the missing ‘0’ in the filename):
If it helps this is the URL that gives the 500 error:
I built the xml file myself so could I have screwed something up in the file?
Can this be fixed by changing some values in the database?