whenever I have tried to schedule an article, this error pop out and couldn’t proceed further. so what’s the possible solution?
When you post your question give as much detail as possible, including the following:
- Application Version - e.g., Open Journal Systems 188.8.131.52
It’s likely that the role your account is on has not been given the appropriate privileges for parts of the workflow. Please see here for how roles work in relation to different parts of the workflow: Users and Roles
Depending on your role, you may have to have your Journal Manager assign you to a specific part of the submission process.