Error while saving the submission using QuickSubmit Plugin

Hi,

I am using OJS 3.3.0-7.

I am using QuickSubmit Plugin to submit articles. I am getting the following error (HTTP ERROR 500) for a specific article, while i could submit other articles successfully.

Here is the error log:

[01-Sep-2021 16:57:14 UTC] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1366 Incorrect string value: ‘\xF0\x9D\x9C\x9B (…’ for column ‘setting_value’ at row 1 in /home/resaim/journals/lib/pkp/lib/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:115
Stack trace:
#0 /home/resaim/journals/lib/pkp/lib/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php(115): PDOStatement->execute(NULL)
#1 /home/resaim/journals/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php(489): Doctrine\DBAL\Driver\PDOStatement->execute()
#2 /home/resaim/journals/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php(664): Illuminate\Database\Connection->Illuminate\Database{closure}(‘insert into pu...', Array) #3 /home/resaim/journals/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php(631): Illuminate\Database\Connection->runQueryCallback('insert into pu…’, Array, Object(Closure))
#4 /home/resaim/journals/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/ in /home/resaim/journals/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php on line 671

Any help to resolve the issue.

Thanks in advance.

Hi there @Psek … I’ve seen this same error reported in other posts and it seems to be related to the character set of your tables.

This may help:

Best regards

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