Error when creating new submission ojs 3.1.1.0

Software Support
1

Hello,
I updated ojs from 3.1.0.1 to 3.1.1.0 and now I cant creat new submission. When I pulse accept and continue does nothing.
21
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Can anybody help me?
Thank you!!

2

Try cleaning Cached images and files (cache)

3

Hi @Medfac9,

Check your PHP error log for details.

Regards,
Alec Smecher
Public Knowledge Project Team

4

It already work, I cleaned the cache.
Thank you!!

5

Hi there!

After updating from OJS 3.0.1 to OJS 3.1.1.2, I have the exact same problem as @Medfac9 had: the submission process is stuck on the first pane; the loading circle keeps spinning. Unfortunately though, clearing the cache doesn’t work in my case.

Here is an extract from my PHP error log:

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] PHP Fatal error:  Uncaught Error: Call to a member function newDataObject() on null in /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/classes/submission/form/PKPSubmissionSubmitStep1Form.inc.php:289, referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] Stack trace:, referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] #0 /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/pages/submission/PKPSubmissionHandler.inc.php(172): PKPSubmissionSubmitStep1Form->execute(Array, Object(Request)), referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] #1 /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/classes/core/PKPRouter.inc.php(372): PKPSubmissionHandler->saveStep(Array, Object(Request)), referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] #2 /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/classes/core/PKPPageRouter.inc.php(233): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false), referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] #3 /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/classes/core/Dispatcher.inc.php(134): PKPPageRouter->route(Object(Request)), referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] #4 /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/classes/core/PKPApplication.inc.php(247): Dispatcher->dispatch(Object(Request)), referer: https://www.my-domain.com/index.php/journal/submission/wizard

[Thu Jun 14 19:58:55 2018] [error] [client 127.0.0.1] #5 /home/www/web/html/journal/ojs-3.1.1-2/index.php(68): PKPApplication->execut in /home/www/web/html/journal/ojs-3.1.1-2/lib/pkp/classes/submission/form/PKPSubmissionSubmitStep1Form.inc.php on line 289, referer: https://www.my-domain.com/index.php/journal/submission/wizard

Since I haven’t been able to find a solution so far, I would be very grateful for your help.

Thanks!

6

Hi @castorpollux,

That’s an odd one – are there any modifications to your code? Are you sure you haven’t somehow mixed code from a few different versions of OJS together?

Regards,
Alec Smecher
Public Knowledge Project Team

7

Hi @asmecher,

Thanks for the quick reply. There are no modifications to the code. To double-check, I’ve just done a clean install with a brand new database – the problem, unfortunately, still persists.

Regards

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