Error in submission error

Hena_Sulaiman · November 11, 2021, 10:17am

Capture
same problem, tried changing database_charset = utf8
connection_charset = utf8

and it’s already been set like this

database_charset = Off
connection_charset = Off

but not solved the problem

Hena_Sulaiman · November 11, 2021, 10:18am

Please help me and give me solution

rcgillis · November 12, 2021, 2:05pm

Hi @Hena_Sulaiman,

I’ve separated your issue from the previous post ([OJS 3.1.0.1] Error in Submission setting area - #29 by samanalmufti), since it’s older, and we can try to resolve your issue in a separate post. What specific version of OJS are you using?

-Roger
PKP Team

Hena_Sulaiman · December 3, 2021, 9:57am

im use OJS version 3.1.2.0

rcgillis · December 3, 2021, 5:41pm

Hi @Hena_Sulaiman,

The version of OJS that you’re using is no longer supported by PKP. I recommend that you upgrade to the newest version of OJS, as it is possible that your issue will be resolved by upgrading. However, other community members may wish to offer assistance.

Upgrading instructions are available in the PKP Administrator’s Guide.

Information about the latest version of OJS can be found on the PKP Website

Best regards,

Roger
PKP Team