Error during the upgrade ojs 3.0.2 to ojs 3.1.0.1

Hi

I tried to upgrade ojs 3.0.2 to ojs 3.1.0.1 and failed with the following error (part from the error log file)
[01-Apr-2018 09:19:34 America/Chicago] Unable to move “/home3/naser0/files/journals/2//articles/1061//attachment/1061-1-3739-1-13-20160426.pdf” to “/home3/naser0/files/journals/2//articles/1061//attachment/1061-1-3739-1-13-20160426.pdf”.
[01-Apr-2018 09:19:34 America/Chicago] PHP Warning: rename(/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-2-15-20160429.pdf,/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-2-15-20160429.pdf): No such file or directory in /home3/naser0/public_html/classes/install/Upgrade.inc.php on line 2490
[01-Apr-2018 09:19:34 America/Chicago] Unable to move “/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-2-15-20160429.pdf” to “/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-2-15-20160429.pdf”.
[01-Apr-2018 09:19:34 America/Chicago] PHP Warning: rename(/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-1-15-20160429.pdf,/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-1-15-20160429.pdf): No such file or directory in /home3/naser0/public_html/classes/install/Upgrade.inc.php on line 2490
[01-Apr-2018 09:19:34 America/Chicago] Unable to move “/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-1-15-20160429.pdf” to “/home3/naser0/files/journals/2//articles/1061//submission/review/revision/1061-1-3741-1-15-20160429.pdf”.
[01-Apr-2018 09:19:34 America/Chicago] PHP Warning: rename(/home3/naser0/files/journals/2//articles/1095//submission/1095-1-3805-1-2-20160528.pdf,/home3/naser0/files/journals/2//articles/1095//submission/1095-1-3805-1-2-20160528.pdf): No such file or directory in /home3/naser0/public_html/classes/install/Upgrade.inc.php on line 2490
[01-Apr-2018 09:19:34 America/Chicago] Unable to move “/home3/naser0/files/journals/2//articles/1095//submission/1095-1-3805-1-2-20160528.pdf” to “/home3/naser0/files/journals/2//articles/1095//submission/1095-1-3805-1-2-20160528.pdf”.
[01-Apr-2018 09:19:34 America/Chicago] PHP Warning: rename(/home3/naser0/files/journals/2//articles/1095//submission/review/1095-1-3806-1-4-20160528.pdf,/home3/naser0/files/journals/2//articles/1095//submission/review/1095-1-3806-1-4-20160528.pdf): No such file or directory in /home3/naser0/public_html/classes/install/Upgrade.inc.php on line 2490
[01-Apr-2018 09:19:34 America/Chicago] Unable to move “/home3/naser0/files/journals/2//articles/1095//submission/review/1095-1-3806-1-4-20160528.pdf” to “/home3/naser0/files/journals/2//articles/1095//submission/review/1095-1-3806-1-4-20160528.pdf”.
[01-Apr-2018 09:19:34 America/Chicago] PHP Warning: rename(/home3/naser0/files/journals/2//articles/1095//submission/proof/1095-1-4219-1-10-20161107.pdf,/home3/naser0/files/journals/2//articles/1095//submission/proof/1095-1-4219-1-10-20161107.pdf): No such file or directory in /home3/naser0/public_html/classes/install/Upgrade.inc.php on line 2490
[01-Apr-2018 09:19:34 America/Chicago] Unable to move “/home3/naser0/files/journals/2//articles/1095//submission/proof/1095-1-4219-1-10-20161107.pdf” to “/home3/naser0/files/journals/2//articles/1095//submission/proof/1095-1-4219-1-10-20161107.pdf”.

Hi @Abd_El-Nasser_Gharee,

I would suggest searching your files directory for some of those missing files by name (e.g. 1095-1-4219-1-10-20161107.pdf). It may be that these files are actually missing.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi @asmecher

TI solved it but still having the following error

user/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267 

Where is problem in now?

Regards

Hi @Abd_El-Nasser_Gharee,

Can you include the full log entry? It looks like part of it got cut off in your post.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi @asmecher

below the full error log file content:

text/x-generic error_log 
ASCII text
[05-Apr-2018 08:50:28 America/Chicago] PHP Strict Standards:  Declaration of InstallHandler::validate() should be compatible with PKPHandler::validate($requiredContexts = NULL, $request = NULL) in /home3/naser0/public_html/lib/pkp/pages/install/InstallHandler.inc.php on line 0
[05-Apr-2018 08:50:29 America/Chicago] PHP Deprecated:  Non-static method VersionCheck::getCurrentCodeVersion() should not be called statically, assuming $this from incompatible context in /home3/naser0/public_html/lib/pkp/classes/install/form/MaintenanceForm.inc.php on line 37
[05-Apr-2018 08:50:29 America/Chicago] PHP Deprecated:  Non-static method PKPRequest::getUserVar() should not be called statically, assuming $this from incompatible context in /home3/naser0/public_html/lib/pkp/classes/form/Form.inc.php on line 369
[05-Apr-2018 08:50:29 America/Chicago] PHP Deprecated:  Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /home3/naser0/public_html/lib/pkp/classes/core/PKPRequest.inc.php on line 592
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Declaration of InstallHandler::validate() should be compatible with PKPHandler::validate($requiredContexts = NULL, $request = NULL) in /home3/naser0/public_html/lib/pkp/pages/install/InstallHandler.inc.php on line 0
[05-Apr-2018 08:50:32 America/Chicago] PHP Deprecated:  Non-static method PKPRequest::isPost() should not be called statically, assuming $this from incompatible context in /home3/naser0/public_html/lib/pkp/classes/form/validation/FormValidatorPost.inc.php on line 38
[05-Apr-2018 08:50:32 America/Chicago] PHP Deprecated:  Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /home3/naser0/public_html/lib/pkp/classes/core/PKPRequest.inc.php on line 396
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home3/naser0/public_html/classes/article/SubmissionFileDAO.inc.php on line 23
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be assigned by reference in /home3/naser0/public_html/lib/pkp/classes/db/DBDataXMLParser.inc.php on line 122
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:32 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:47 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:47 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:47 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:47 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:47 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:53 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:53 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:53 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:53 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:53 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:53 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:54 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:50:56 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:02 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:02 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:02 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:02 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:02 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:02 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:04 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:04 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:04 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:04 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:04 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267
[05-Apr-2018 08:51:06 America/Chicago] PHP Strict Standards:  Only variables should be passed by reference in /home3/naser0/public_html/lib/pkp/lib/adodb/adodb-xmlschema.inc.php on line 267

Hi @Abd_El-Nasser_Gharee,

Those are cosmetic warnings and can be ignored.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi @asmecher

But the upgrading process not completed and I received “500 internal server error” message!

Hi @Abd_El-Nasser_Gharee,

A 500 error will definitely correspond to an error, and not a warning, appearing in either your PHP error log or your web server error log (which may be kept in the same place depending on your server configuration).

Regards,
Alec Smecher
Public Knowledge Project Team

How did you solved it? Me too facing the same. Kindly share the reason and solution.

It will be great help.

Thanks & Regards