Error after migratin ojs 2.4.8 to 3.1.2-1

Enrique_Manuel_Touce · May 20, 2020, 11:09am

As you can see in the figure, the keywords are displayed like the rest of the elements when you go to various sections of the software. They may appear collapsed. Captura%20de%20pantalla%20de%202020-05-20%2013-07-34

Enrique_Manuel_Touce · May 22, 2020, 10:53am

The problem is when click on abstract overlap keywords. I upload an image.
Captura%20de%20pantalla%20de%202020-05-22%2012-51-46

asmecher · May 22, 2020, 5:34pm

Hi @Enrique_Manuel_Touce,

I’m not sure I’m spotting the specific problem based on the screenshots. Can you be more specific?

Thanks,
Alec Smecher
Public Knowledge Project Team

Enrique_Manuel_Touce · May 24, 2020, 6:39am

The problem is that when you click on the summary it is displayed in all languages and they mount on the keywords as you can see in Italian and French

Enrique_Manuel_Touce · May 26, 2020, 7:13am

Any idea that we can solve this?

asmecher · May 29, 2020, 9:12pm

Hi @Enrique_Manuel_Touce,

I see the problem, but need a little more context on the screenshot before I’ll be able to replicate the problem here… Can you screenshot the whole page, not just the visible portion, and describe the steps you take to cause the problem (i.e. which field you click to cause the overlap)?

Regards,
Alec Smecher
Public Knowledge Project Team

Enrique_Manuel_Touce · June 1, 2020, 7:39am

Hi, I upload a new image. For replicate the problem i go to change metadata and click on abstract.
Captura%20de%20pantalla%20de%202020-06-01%2009-36-55

Enrique_Manuel_Touce · June 5, 2020, 6:17am

Hi Alec, any idea that we can solve this?
Regards

asmecher · June 5, 2020, 5:07pm

Hi @Enrique_Manuel_Touce,

I believe this was fixed incidentally with a rewrite of the metadata forms, which is included in OJS 3.2.x; I don’t know if you’ve considered an upgrade, but I think it would resolve this.

Regards,
Alec Smecher
Public Knowledge Project Team

Enrique_Manuel_Touce · June 8, 2020, 6:19am

Thanks for your reply. At this moment the upgrade is not an option. Is there any way to resolve this?

asmecher · June 8, 2020, 9:07pm

Hi @Enrique_Manuel_Touce,

Do you see this issue in the author’s submission process, or only in the editor’s metadata interface?

Regards,
Alec Smecher
Public Knowledge Project Team

Enrique_Manuel_Touce · June 9, 2020, 6:10am

Yes Alec is correct the issue is on author submission process too.

Enrique_Manuel_Touce · June 19, 2020, 8:32am

Hi Alec

Is any way to solve this settings without upgrade the plataform.

Thanks

asmecher · June 19, 2020, 5:40pm

Hi @Enrique_Manuel_Touce,

We still haven’t been able to replicate the problem locally. It might make sense to try a submission via the author’s submission process in order to see the problem directly. Could you send me a private message with details I can use to view a test submission (e.g. in a test author’s account)?

Regards,
Alec Smecher
Public Knowledge Project Team

asmecher · July 7, 2020, 10:02pm

Hi @Enrique_Manuel_Touce,

I was able to figure out the cause of this issue, and I’ve filed it at Tag-It based submission metadata fields may collide with other multilingual metadata popovers · Issue #6073 · pkp/pkp-lib · GitHub.

Regards,
Alec Smecher
Public Knowledge Project Team

Enrique_Manuel_Touce · July 10, 2020, 9:02am

Hi,

Thanks, I apply the solution and works well.

Regards