I am unable to send automated emails, notifying them of activities of their journals. The website doesn’t give me any errors, however I get no error that the email has not been sent. I have checked the database, email_log table, failed_jobs table, and jobs table, and email_log appears to have all th…

Hi@Allan_Sharad，your email config is fine,**for the email sending function of the ojs, it will work as long as the information is filled in correctly, and the program itself has no issues. please check the settings of your email sending server.

I was hoping to be able to debug the issue, using this: smtp_debug = on but I don’t know where the debug info is sent

Hi, The smtp error message indicates that your smtp (sending) server has been listed among spam servers, you need to search for it, and try to remove from them. Regards,

Hi @Allan_Sharad It’s good to hear that your server’s ip has been removed from spam list. Now, assuming your smtp server is postfix, I may suggest you to try; smtp_auth = ssl smtp_port = 465 ; smtp_secure = tls (OJS config doesn’t have such a line, I don’t know if it is necessary) smtp_suppres…

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Emails not being sent to users

Software Support

Allan_Sharad September 2, 2025, 10:07am 7

I removed it, and got a reply that it was removed. I can now send emails from the webmail itself, but not from the OJS platform
These are my settings for the emails: