The intended behavior causes problems for most of our journals because when the email recipient replies to the sender, the other editors can’t see or track the communication (we typically have a large number of part-time editors). Is there a way to force the reply to address to be the same as the from address (but only for the one journal, not site wide as we have a multi journal install)? The only way I can think to do it is by setting up a generic editor login which all the editors use and therefore all communication goes to the one email address e.g. firstname.lastname@example.org
We would prefer something in the email header like:
from:Journal of Social Inclusion email@example.com
sent by:firstname.lastname@example.org (where this is the OJS account that sent the email)
and possibly even a cc to the OJS account that sent the email.
But I don’t see how I can configure this. I have tried adding this
Mail-reply-to: "Journal of Social Inclusion" <email@example.com>
To the email header in Journal setup 1.4 but it just adds text to the email.