Can you please explain your problem in more detail - I don’t quite understand it. Also, can you please indicate your specific version of OJS (e.g. 3.3.0-6), as this often important in troubleshooting these types of issues.
I’m using OJS version 3.2.1.1. I have a problem when the user registers to the journal no email is sent and when we send the review results to the author’s email it cannot be sent. I have followed several ways but no result. Please help. Thank you
Thanks for clarifying. You may want to have a look at our documentation on configuring and troubleshooting email in OJS here: Email
If you review this and do not find a solution to your problem, please check your PHP error logs and post any relevant error messages here - that may help to identify the issue.
I see you’ve set smtp = On – but the semicolon at the start of that line comments it out, so none of the following settings do anything. Remove that semicolon.
Regards,
Alec Smecher
Public Knowledge Project Team