Email not sending


I am using OJS. Notification emails are not being sent to email ids having

whereas notification emails are send to @gmail, hotmail and others.

Also checked spam and other but didn’t received emails via OJS

Please guide


Hi @a2usmani
Do you have access to check mail quee of your email server?
Do you see such a message when you check the email quee?
This might be due to email policy of recipient’s email server. For example, although our mail server is not listed on any of spam lists, that server has blocked our ip. It is not our domain, because no other domains can’t send emails to this server either.
host[] refused to talk to me: 554 5.7.1 You are not allowed to connect.

If you are using linux server, you might also look at mail log and search for such a line.

Screen Shot 2021-02-14 at 11.56.28

No I dont have access to queues.
Nor I am getting such kind of error or something