We have two Journal managers ID A and B against one journal. When journal manager A sends email (email@example.com) to all associated user, everybody receiving that mail from A. But journal manager B send email (firstname.lastname@example.org) to same group of user account then email not delivered from B. Why? Is there any specific email setup to differentiate, A and B?
What version of OJS are you using, and what is your email setup in config.inc.php?
Thanks for replay,
I am using 2.4.8 version of OJS.
And Email setting in config.inc.php file mention below:-
; Email Settings ;
; Use SMTP for sending mail instead of mail()
smtp = On
; SMTP server settings
smtp_server = “tls://smtp.gmail.com”
smtp_port = 587
; Enable SMTP authentication
; Supported mechanisms: PLAIN, LOGIN, CRAM-MD5, and DIGEST-MD5
smtp_auth = PLAIN
smtp_username = “email@example.com”
smtp_password = “##########”
; Allow envelope sender to be specified
; (may not be possible with some server configurations)
allow_envelope_sender = On
; Default envelope sender to use if none is specified elsewhere
default_envelope_sender = “firstname.lastname@example.org”
; Enable attachments in the various “Send Email” pages.
; (Disabling here will not disable attachments on features that
; require them, e.g. attachment-based reviews)
enable_attachments = On
; Amount of time required between attempts to send non-editorial emails
; in seconds. This can be used to help prevent email relaying via OJS.
time_between_emails = 3600
; Maximum number of recipients that can be included in a single email
; (either as To:, Cc:, or Bcc: addresses) for a non-priveleged user
max_recipients = 10
; If enabled, email addresses must be validated before login is possible.
require_validation = Off
; Maximum number of days before an unvalidated account expires and is deleted
validation_timeout = 14
Please reply me ASAP.
I would suggest turning off
allow_envelope_sender and then testing mail again. Does this allow for sending? Who does the mail end up being “from”… abc or xyz?
Another approach would be to update to 2.4.8-1 and apply the change described here:
Then, set “allow_envelope_sender” and “force_default_envelope_sender”.
Does this allow for sending? Who does the mail end up being from? Does the reply-to address function as expected?