dotDefender Blocked Your Request

Whenever I try to edit and save journal setup, I’m getting the following error message:

dotDefender Blocked Your Request

                    Please contact the site administrator, and provide the following Reference ID:

[The reference ID changes each time, e.g.:]

                        269B-A62C-82FB-431D
                   
                        56EC-F555-4E1A-6BCB

Any thoughts?

Thanks in advance!

Hi @aspeak,

Check your server’s logs; there should be details logged on what triggered dotDefender, probably with that ID included in the log entry. I’m not familiar with dotDefender but we’ve had several similar inquiries about Apache’s mod_security; generally there’s a false positive triggered due to an overzealous ruleset.

Regards,
Alec Smecher
Public Knowledge Project Team