Crossref plugin issue in OJS 3.x

Dears,

I tried to download an XML for paper from my OJS, so I can upload it to crossref webdeposit to update my metadata due that I forgot to include the authors and Abstracts previously, however I get Failure with a message from Crossref:

Record not processed because submitted version: 1514573036 is less or equal to previously submitted version (DOI match)

is that problem with the plugin itself or what?

Hello,

That says that you/system already submitted XML. Please check did you assign the same DOI number to previously submitted article.

Yes, the DOI is already assigned to the same article, as I mentioned earlier that I am trying to update the metadata to avoid using crossref webdepositor, I am trying to upload XML file downloaded from OJS with all the metadata: Title, authors, URL crawler, abstract,…

any hint? or I am oblige to redeposite all the papers again ?

I Think that on crossref site you can find information about such cases. I h ave had that a couple of times with some journals. They called me when they failed. I contacted their support, corrected data and deposited again and everything was OK.

ok, I will contact themand see how we can fix this issue, thanks