we face issues in the submission process to publication in OJS 3.3.0-14
Issues in sending the manuscript to reviewers or sending the reviewer comments to authors. We are not sure whether the manuscript is reaching reviewers or not as the process keeps on going and we have to stop it.
Actually, all the errors the related to this only. There’s no confirmation of the command given, after refreshing many times it’s done, and many times it’s not done. For every task/command given on the website, the problem is the same.
Every time, we assign the reviewer the “add reviewer” option shows loading and we have to click on the reload page to add them (for each reviewer).
While uploading a new submission of the manuscript, this error occurred after selecting the file.
We are also not able to log out of the website as it also shows the same error. The process keeps on going like this and we have to refresh to end the process
Dev console from chrome shows this, but not on all pages:
DevTools failed to load source map: Could not load content for https://website.com/lib/pkp/lib/vendor/tinymce/tinymce/skins/lightgray/skin.min.css.map: Unexpected token '<', "<!DOCTYPE "... is not valid JSON
This appeared on the log error:
[4110], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM submission_settings WHERE submission_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[4110], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
select * from `publications` as `p` where `p`.`submission_id` in (?) order by `p`.`version` asc, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[4110], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM publication_settings WHERE publication_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
select `locale` from `submissions` as `s` where `s`.`submission_id` = ? limit 1, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[4110], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
select *, `s`.`locale` as `submission_locale` from `authors` as `a` left join `publications` as `p` on `a`.`publication_id` = `p`.`publication_id` left join `submissions` as `s` on `p`.`submission_id` = `s`.`submission_id` where `a`.`publication_id` in (?) order by `a`.`seq` asc, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM author_settings WHERE author_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[12464], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocabs WHERE symbolic = ? AND assoc_type = ? AND assoc_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
["submissionKeyword",1048588,3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT cve.* FROM controlled_vocab_entries cve WHERE cve.controlled_vocab_id = ? ORDER BY seq, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[20270], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocab_entry_settings WHERE controlled_vocab_entry_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
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Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocab_entry_settings WHERE controlled_vocab_entry_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[92833], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocab_entry_settings WHERE controlled_vocab_entry_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[92834], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocab_entry_settings WHERE controlled_vocab_entry_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
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Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocab_entry_settings WHERE controlled_vocab_entry_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[92836], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocab_entry_settings WHERE controlled_vocab_entry_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[92837], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocabs WHERE symbolic = ? AND assoc_type = ? AND assoc_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
["submissionSubject",1048588,3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT cve.* FROM controlled_vocab_entries cve WHERE cve.controlled_vocab_id = ? ORDER BY seq, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[20271], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocabs WHERE symbolic = ? AND assoc_type = ? AND assoc_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
["submissionDiscipline",1048588,3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT cve.* FROM controlled_vocab_entries cve WHERE cve.controlled_vocab_id = ? ORDER BY seq, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[20272], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocabs WHERE symbolic = ? AND assoc_type = ? AND assoc_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
["submissionLanguage",1048588,3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT cve.* FROM controlled_vocab_entries cve WHERE cve.controlled_vocab_id = ? ORDER BY seq, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[20273], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM controlled_vocabs WHERE symbolic = ? AND assoc_type = ? AND assoc_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
["submissionAgency",1048588,3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT cve.* FROM controlled_vocab_entries cve WHERE cve.controlled_vocab_id = ? ORDER BY seq, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[20274], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT\tc.*, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\tFROM categories c, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\tINNER JOIN publication_categories pc ON (pc.category_id = c.category_id), referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\tWHERE pc.publication_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
select * from `publication_galleys` as `g` where `g`.`publication_id` in (?) order by `g`.`seq` asc, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[3768], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM publication_galley_settings WHERE galley_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
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Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT c.* FROM journals c, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\tWHERE\tc.journal_id IN (SELECT DISTINCT ug.context_id FROM user_groups ug JOIN user_user_groups uug ON (ug.user_group_id = uug.user_group_id) WHERE uug.user_id = ?), referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\t\t\tOR ? IN (SELECT user_id FROM user_groups ug JOIN user_user_groups uug ON (ug.user_group_id = uug.user_group_id) WHERE ug.role_id = ?) ORDER BY seq, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
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Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
SELECT * FROM journal_settings WHERE journal_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
[9], referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
Database query, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
UPDATE sessions, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\t\tSET, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\t\t\tuser_id = ?,, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\t\t\tip_address = ?,, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\t\t\tuser_agent = ?,, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
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\t\t\t\t\tdomain = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
\t\t\t\tWHERE session_id = ?, referer: https://website.com/index.php/ijpds/authorDashboard/submission/4099
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