Changes not saving

I am making changes to Author Guidelines in OJS and it indicates that the changes are saved. However, they do not show up on the site and when I switch out of that tab in OJS and come back in, they are not saved.

For other work I was doing (backups) I needed to change the chown for /var and /etc/mysql. I have changed those back to root but am wondering whether they need to be owned by another user?

I guess more succinctly, if you think I am diagnosing my problem correctly, what folders are accessed by OJS and who needs to own them through chown?

Hi, what version of OJS are you using?

When you save the form, what exactly happens? When you say OJS indicated that changes are saved, do you see a green box with a notification?

I do get the green box with a notification that says “Your changes have been saved”

Check your error log and your browser’s javascript log for errors.

When I run the Javascript console and reload the page (Settings>Workflow Settings>Submission) I get the following:
jquery.min.js:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.

Is that what we are looking for?

Just wanted to follow up on this. Is there an error there that is stopping the changes?

that does not sound like an error that would cause it.

Did you check the php error log from your server?

Below is my error log immediately following attempting to save changes.

[Sun Oct 28 12:40:43.598581 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89
[Sun Oct 28 12:40:43.757436 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: Declaration of SubmissionFileDAO::fromRow($row) should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/html/classes/article/SubmissionFileDAO.inc.php on line 23
[Sun Oct 28 12:40:44.383861 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89
[Sun Oct 28 12:40:44.538835 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: Declaration of SubmissionFileDAO::fromRow($row) should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/html/classes/article/SubmissionFileDAO.inc.php on line 23
[Sun Oct 28 12:40:47.965795 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: Theology of Leadership Journal
[Sun Oct 28 12:40:48.089262 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: Theology of Leadership Journal
[Sun Oct 28 12:40:50.120929 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: Login | Theology of Leadership Journal
[Sun Oct 28 12:40:50.533812 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: Login | Theology of Leadership Journal
[Sun Oct 28 12:40:50.718445 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: Declaration of SubmissionFileDAO::fromRow($row) should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/html/classes/article/SubmissionFileDAO.inc.php on line 23, referer: Login | Theology of Leadership Journal
[Sun Oct 28 12:40:51.561611 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:52.004680 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:52.111441 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:52.174137 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: Declaration of SubmissionFileDAO::fromRow($row) should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/html/classes/article/SubmissionFileDAO.inc.php on line 23, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:52.204428 2018] [:error] [pid 16621] [client 192.168.1.1:59186] PHP Warning: Declaration of SubmissionFileDAO::fromRow($row) should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/html/classes/article/SubmissionFileDAO.inc.php on line 23, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:52.246744 2018] [:error] [pid 16432] [client 192.168.1.1:59182] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:57.269004 2018] [:error] [pid 16621] [client 192.168.1.1:59186] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/submissions
[Sun Oct 28 12:40:57.499543 2018] [:error] [pid 16621] [client 192.168.1.1:59186] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:57.511549 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:57.578916 2018] [:error] [pid 16621] [client 192.168.1.1:59186] PHP Warning: Declaration of GenreGridHandler::initialize($request) should be compatible with SetupGridHandler::initialize($request, $args = NULL) in /var/www/html/lib/pkp/controllers/grid/settings/genre/GenreGridHandler.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:57.583910 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:57.604931 2018] [:error] [pid 16621] [client 192.168.1.1:59186] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:57.672413 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.107398 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.135009 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: Declaration of ContextSettingsForm::fetch($request, $params = NULL) should be compatible with Form::fetch($request, $template = NULL, $display = false) in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.135126 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: Declaration of ContextSettingsForm::initData($request) should be compatible with Form::initData() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.135170 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: Declaration of ContextSettingsForm::readInputData($request) should be compatible with Form::readInputData() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.135204 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: Declaration of ContextSettingsForm::execute($request) should be compatible with Form::execute() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.346467 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.445940 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: Declaration of SubmissionChecklistGridHandler::initialize($request) should be compatible with SetupGridHandler::initialize($request, $args = NULL) in /var/www/html/lib/pkp/controllers/grid/settings/submissionChecklist/SubmissionChecklistGridHandler.inc.php on line 19, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.460376 2018] [:error] [pid 16621] [client 192.168.1.1:59186] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:40:59.467443 2018] [:error] [pid 16433] [client 192.168.1.1:59185] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:21.958419 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::fetch($request, $params = NULL) should be compatible with Form::fetch($request, $template = NULL, $display = false) in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:21.958665 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::initData($request) should be compatible with Form::initData() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:21.958794 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::readInputData($request) should be compatible with Form::readInputData() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:21.958865 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::execute($request) should be compatible with Form::execute() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:22.277536 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:25.777738 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:25.849581 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of GenreGridHandler::initialize($request) should be compatible with SetupGridHandler::initialize($request, $args = NULL) in /var/www/html/lib/pkp/controllers/grid/settings/genre/GenreGridHandler.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:25.868568 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:26.931368 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:26.943701 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::fetch($request, $params = NULL) should be compatible with Form::fetch($request, $template = NULL, $display = false) in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:26.943946 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::initData($request) should be compatible with Form::initData() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:26.944020 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::readInputData($request) should be compatible with Form::readInputData() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:26.944084 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of ContextSettingsForm::execute($request) should be compatible with Form::execute() in /var/www/html/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:27.158416 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:27.259479 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: Declaration of SubmissionChecklistGridHandler::initialize($request) should be compatible with SetupGridHandler::initialize($request, $args = NULL) in /var/www/html/lib/pkp/controllers/grid/settings/submissionChecklist/SubmissionChecklistGridHandler.inc.php on line 19, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:27.278139 2018] [:error] [pid 17283] [client 192.168.1.1:59189] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:27.281625 2018] [:error] [pid 16624] [client 192.168.1.1:59188] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89, referer: http://theologyofleadership.com/index.php/tlj/management/settings/publication
[Sun Oct 28 12:41:48.010434 2018] [:error] [pid 16431] [client 66.249.66.20:52583] PHP Warning: Declaration of ArticleHandler::initialize($request, $args) should be compatible with PKPHandler::initialize($request) in /var/www/html/pages/article/ArticleHandler.inc.php on line 0
[Sun Oct 28 12:41:48.039074 2018] [:error] [pid 16431] [client 66.249.66.20:52583] PHP Warning: file_put_contents(/var/www/html/cache/fc-pluginSettings-1-bootstrapthreethemeplugin.php): failed to open stream: Permission denied in /var/www/html/lib/pkp/classes/cache/FileCache.inc.php on line 89
[Sun Oct 28 12:41:48.110939 2018] [:error] [pid 16431] [client 66.249.66.20:52583] PHP Warning: Declaration of SubmissionFileDAO::fromRow($row) should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/html/classes/article/SubmissionFileDAO.inc.php on line 23
[Sun Oct 28 12:41:48.126914 2018] [:error] [pid 16431] [client 66.249.66.20:52583] PHP Warning: Declaration of SubmissionKeywordEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL) should be compatible with ControlledVocabEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL, $filter = NULL) in /var/www/html/lib/pkp/classes/submission/SubmissionKeywordEntryDAO.inc.php on line 20

I have tried reinstalling the whole system to fix this.

Hi,

All the errors there are warnings that should not affect this.

Is there some specific text that you are trying to save. Have you tried to save some other text instead. Trying to rule out any mod_security issue that could be affecting.

Sorry for the delay…I had to rebuild over the past few days.

I tried putting text (“Editors are available to work with authors of articles that have publishing potential.”) into a different text box (Masthead) instead of Author Guidelines. The same thing happens. The green box shows up on the upper right saying that changes have been saved. However, when I go out of the tab and back in, the changes are not there…and, of course, not on the site.