Can't disable a user in OJS 3.1.2.4

Alfredo_Cosco · June 9, 2023, 3:10pm

Hi all,
with an instance of OJS 3.1.2.4
I have this error when I (Admin) try to disable or delete an user:

How can I gain the right privileges?

rcgillis · June 10, 2023, 3:49pm

Are you a site admin or journal manager in your OJS instance.

Also: please note that the version of OJS that you’re using is no longer supported by PKP. I would recommend that you upgrade to the newest version of OJS, as it is possible that your issue will be resolved by upgrading. However, other community members may wish to offer assistance.

-Roger
PKP Team

Alfredo_Cosco · June 12, 2023, 8:54am

Hello @rcgillis,
I am site admin and also I tryed to act as a Journal Manager.

I know that the version is up to date, but for now It is and I can’t change it.

Thanks,
Alfredo

rcgillis · June 12, 2023, 9:53am

Hi @Alfredo_Cosco,

Thank you for your response - sorry I don’t think I can be of more help, but others may way wish to offer solutions. If you are able to upgrade in the future, I would highly recommend it, as it is not advised to stay on out-of-date versions of OJS.

-Roger
PKP Team