Describe the issue or problem: Cannot send any emails in OJS, whether reviewer request, reminder, acceptance letters, or any other mails. The mails are not drafted and are not visible in the Activity log
Steps I took leading up to the issue
Error message 1 (reviewer reminder)
[Tue May 26 15:35:50.039857 2026] [proxy_fcgi:error] [pid 18047:tid 18066] [client 49.47.197.58:39508] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:35:50.219299 2026] [proxy_fcgi:error] [pid 7303:tid 7342] [client 49.47.197.58:39486] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:35:52.384983 2026] [proxy_fcgi:error] [pid 7303:tid 7349] [client 49.47.197.58:39550] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:35:59.452468 2026] [proxy_fcgi:error] [pid 7391:tid 7395] [client 49.47.197.58:40418] AH01071: Got error 'PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163PHP message: SMTP connect() failed. Troubleshooting · PHPMailer/PHPMailer Wiki · GitHub ', referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:35:59.894458 2026] [proxy_fcgi:error] [pid 7302:tid 7371] [client 49.47.197.58:40454] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:00.434607 2026] [proxy_fcgi:error] [pid 7391:tid 7412] [client 49.47.197.58:40476] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:00.529995 2026] [proxy_fcgi:error] [pid 7391:tid 7415] [client 49.47.197.58:40448] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:00.643548 2026] [proxy_fcgi:error] [pid 7303:tid 7344] [client 49.47.197.58:40490] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:10.622302 2026] [proxy_fcgi:error] [pid 18047:tid 18051] [client 49.47.197.58:44076] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:11.506492 2026] [proxy_fcgi:error] [pid 18047:tid 18054] [client 49.47.197.58:44084] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:13.341675 2026] [proxy_fcgi:error] [pid 7301:tid 7327] [client 49.47.197.58:44092] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163PHP message: PHP Notice: Undefined index: stageId in /home/kjponlin/public_html/lib/pkp/controllers/grid/eventLog/SubmissionEventLogGridHandler.inc.php on line 111’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:20.324376 2026] [proxy_fcgi:error] [pid 7301:tid 7312] [client 49.47.197.58:48760] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:21.280986 2026] [proxy_fcgi:error] [pid 18047:tid 18067] [client 170.23.14.21:48774] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:36:21.316228 2026] [proxy_fcgi:error] [pid 7302:tid 7367] [client 49.47.197.58:48792] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:22.176786 2026] [proxy_fcgi:error] [pid 18047:tid 18049] [client 49.47.197.58:48820] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163PHP message: PHP Notice: Undefined index: stageId in /home/kjponlin/public_html/lib/pkp/controllers/grid/eventLog/SubmissionEventLogGridHandler.inc.php on line 111’, referer: https://kjponline.com/index.php/kjp/workflow/index/611/3
[Tue May 26 15:36:31.946824 2026] [proxy_fcgi:error] [pid 7301:tid 7324] [client 136.111.215.91:43170] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:36:57.048103 2026] [proxy_fcgi:error] [pid 18047:tid 18061] [client 41.182.124.108:56690] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:36:57.390602 2026] [proxy_fcgi:error] [pid 18047:tid 18050] [client 41.182.124.108:56722] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/article/view/549
[Tue May 26 15:36:57.425373 2026] [proxy_fcgi:error] [pid 7391:tid 7417] [client 41.182.124.108:56724] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/article/view/549
[Tue May 26 15:36:59.056714 2026] [autoindex:error] [pid 7303:tid 7356] [client 41.182.124.108:46786] AH01276: Cannot serve directory /home/kjponlin/public_html/public/journals/1/: No matching DirectoryIndex (index.php,index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://kjponline.com/index.php/kjp/article/view/549
Error 2 (Reviewer Request)
[Tue May 26 15:50:44.932551 2026] [proxy_fcgi:error] [pid 7391:tid 7402] [client 49.47.197.58:48176] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/submissions
[Tue May 26 15:50:51.651989 2026] [proxy_fcgi:error] [pid 7301:tid 7318] [client 49.47.197.58:48184] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/submissions
[Tue May 26 15:50:52.605251 2026] [proxy_fcgi:error] [pid 7301:tid 7328] [client 49.47.197.58:48188] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/submissions
[Tue May 26 15:50:53.962781 2026] [proxy_fcgi:error] [pid 18047:tid 18067] [client 49.47.197.58:43024] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/submissions
[Tue May 26 15:50:54.791590 2026] [proxy_fcgi:error] [pid 7303:tid 7335] [client 49.47.197.58:43050] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/submissions
[Tue May 26 15:50:55.516282 2026] [proxy_fcgi:error] [pid 18047:tid 18060] [client 49.47.197.58:43116] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:56.023808 2026] [proxy_fcgi:error] [pid 18047:tid 18064] [client 49.47.197.58:43120] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:56.483584 2026] [proxy_fcgi:error] [pid 7301:tid 7310] [client 49.47.197.58:43152] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:56.601080 2026] [proxy_fcgi:error] [pid 7302:tid 7380] [client 49.47.197.58:43174] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:56.799092 2026] [proxy_fcgi:error] [pid 7391:tid 7414] [client 49.47.197.58:43166] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:56.839623 2026] [proxy_fcgi:error] [pid 7391:tid 7397] [client 49.47.197.58:43184] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:56.897770 2026] [proxy_fcgi:error] [pid 7301:tid 7309] [client 49.47.197.58:43186] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:57.269473 2026] [proxy_fcgi:error] [pid 7391:tid 7408] [client 49.47.197.58:43202] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:57.881010 2026] [proxy_fcgi:error] [pid 7391:tid 7398] [client 49.47.197.58:43256] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:57.888482 2026] [proxy_fcgi:error] [pid 7303:tid 7356] [client 49.47.197.58:43232] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:57.939957 2026] [proxy_fcgi:error] [pid 7303:tid 7361] [client 49.47.197.58:43236] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:58.100110 2026] [proxy_fcgi:error] [pid 7302:tid 7374] [client 49.47.197.58:43266] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:50:58.218710 2026] [proxy_fcgi:error] [pid 7391:tid 7406] [client 49.47.197.58:43240] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:51:31.668944 2026] [proxy_fcgi:error] [pid 7301:tid 7321] [client 34.59.22.121:43902] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:51:42.004969 2026] [proxy_fcgi:error] [pid 7391:tid 7394] [client 20.194.157.191:44266] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:51:42.932562 2026] [proxy_fcgi:error] [pid 7391:tid 7396] [client 20.194.157.190:44322] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:52:14.335718 2026] [proxy_fcgi:error] [pid 7391:tid 7416] [client 49.47.197.58:48662] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:16.053829 2026] [proxy_fcgi:error] [pid 7391:tid 7414] [client 49.47.197.58:48744] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:36.261225 2026] [proxy_fcgi:error] [pid 7391:tid 7413] [client 49.47.197.58:45306] AH01071: Got error 'PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163PHP message: SMTP connect() failed. Troubleshooting · PHPMailer/PHPMailer Wiki · GitHub ', referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:37.393257 2026] [proxy_fcgi:error] [pid 7302:tid 7373] [client 49.47.197.58:45366] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:37.425429 2026] [proxy_fcgi:error] [pid 7303:tid 7335] [client 49.47.197.58:45354] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:37.830535 2026] [proxy_fcgi:error] [pid 7391:tid 7404] [client 49.47.197.58:45382] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:38.271198 2026] [proxy_fcgi:error] [pid 18047:tid 18054] [client 49.47.197.58:45394] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’, referer: https://kjponline.com/index.php/kjp/workflow/index/630/3
[Tue May 26 15:52:39.105449 2026] [proxy_fcgi:error] [pid 18047:tid 18067] [client 84.54.73.197:35494] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
[Tue May 26 15:52:45.968306 2026] [proxy_fcgi:error] [pid 7302:tid 7380] [client 40.77.167.36:35634] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type null in /home/kjponlin/public_html/plugins/themes/default/DefaultThemePlugin.inc.php on line 163’
What application are you using?
For example, OJS 3.3.0. 10
Additional information
