Can´t logout from Chrome and Firefox. Ojs 3.0.2

jmbarroso · May 5, 2017, 4:38pm

Good afternoon,

I have a problem. I can not log out when accessing via firefox or chrome. When I log out, it continues to appear inside the user panel. With Edge there are no problems. I can only close sessions by forcing them from the admin panel.

Does anyone know why this problem is caused?

Hugs and many thanks!

jmbarroso · May 7, 2017, 12:26pm

Any advice to solve this problem?

asmecher · May 8, 2017, 4:20pm

Hi @jmbarroso,

Are you using any kind of rewriting setup? I suspect this is a cookie problem, possibly with the cookie path. Consider changing your session_cookie_name setting in config.inc.php to something else (this will require all active users to log in again) and see how that affects the situation.

Regards,
Alec Smecher
Public Knowledge Project Team

jmbarroso · May 10, 2017, 8:18am

Many thanks Alec,

It was finally a problem with the .htaccess and is already solved.

Thanks, as always!

twoarmtom · June 14, 2017, 2:36am

I’m having this exact issue where I can’t logout. Even if I expire user sessions. Every time I click logout out, it brings me to the Submissions page.

Every once in a while it allows me to logout. . But usually it does not. I changed the cookie name, however, I can’t not find a .htaccess file??

Can you tell me where you were able to edit an .htaccess file?

asmecher · June 14, 2017, 4:41am

Hi @twoarmtom,

A .htaccess file is a way to configure your web server. It’s not supported on all environments and the details will depend on your service provider. See http://www.htaccess-guide.com/ for general information.

Regards,
Alec Smecher
Public Knowledge Project Team

twoarmtom · June 14, 2017, 2:29pm

I thought there was a default .htaccess file that would have been installed with the OSJ. There is not one, and I’m not sure how @jmbarroso corrected this issue with one. I’m not sure what to write in a .htaccess file that would fix this issue of not being able to logout of the site when using Chrome.

jmbarroso · June 14, 2017, 2:56pm

Hello @twoarmtom,

I am no specialist on this subject. I had an htacces in the root site where I have OJS installed. That is, my htaacces was on www.domain.com and was affecting www.domain.com/ojs. By changing the information in the htacces of www.domain.com I managed to solve the problem.

I apologize that I can not help you more, but it was a long time ago and I was making thousands of changes and I do not remember exactly what the essential change was. As I told you, I am not an expert, but I managed to solve it by asking, researching and testing.

A hug, luck and apology for my English.

simbah · July 25, 2017, 3:57am

HI @jmbarroso,
would you like to share your .htaccess configuration, please? I got same problem…

jmbarroso · July 26, 2017, 3:29pm

Hi @simbah,

this is my htaccess in the root folder of OJS.

<FilesMatch ".(html|htm|js|css|php)>
FileETag None
Header unset ETag
Header set Cache-Control “max-age=0, no-cache, no-store, must-revalidate”
Header set Pragma “no-cache”
Header set Expires “Wed, 11 Jan 1984 05:00:00 GMT”
</ FilesMatch>

The space after </ should not be. I had to put it because the editor did not recognize the code.

As I said before I am not an expert. I hope it helps you.

Hugs.

simbah · July 26, 2017, 4:25pm

thank you @jmbarroso,
But alas…
it doesn’t work
I really need help right now. Please, someone help me… this is my error log