Automated email reminders

Software Support
1

Hi
One of our journals has problems with automated email reminders. Although they deselected the ‘Reviewer Reminders’ under Setup > Step 2. Journal Policies > 2.2 Peer Review > Reviewer Reminders over a month ago some of their reviewers still receive the automated reminder. Besides that the reviewers already have sent their reviews.
Strange isn’t it?
Regards
Niels Erik

2

Hi @nef,

Is it possible that these messages are being sent out by a development or testing copy of your system?

Regards,
Alec Smecher
Public Knowledge Project Team

3

@asmecher

Untitled

Automated Email Reminders is disabled. It is showing scheduled_tasks option in the OJS configuration file. Please guide me how can i do this.

My OJS version is 3.1.1.4. Thanks in advance.

4

Hi @hussainyousaf,

Rather than re-opening an old thread, could you post this as a new topic?

Regards,
Alec Smecher
Public Knowledge Project Team