Auto email didnt work

Software Support
1

Hello there
In our journal auto email did’t send when editor comment to authors only if he login to system to see the massage

could you please inform me how to do that?

2

Hi @ehab_elfallah,

Which of our applications are you asking about, and what version? (Please include this information in your posts.)

Regards,
Alec Smecher
Public Knowledge Project Team

3

Thanks for your replay, I am using OJS (open journal system) version 2.4.8.1

4

Hi @ehab_elfallah,

What part of the system are you using to communicate with authors? A screenshot and an example URL might be helpful.

Regards,
Alec Smecher
Public Knowledge Project Team