Article submission error

HI,
Authors are getting the submission error in Ojs 2.4.2.0, while uploading the articles in step:2.
Following is the error:
“The page isn’t working”.
SO kindly provide the solution.
If i submit the 0 kb file then its uploading but word file is not uploading.

Hi @maheshwthube,

Check your PHP error log to see if details there, and review the file permissions in your files_dir as configured in config.inc.php. There is a FAQ entry on file permissions with details.

Regards,
Alec Smecher
Public Knowledge Project Team