# Arabic text in e-mail templates

**URL:** <https://forum.pkp.sfu.ca/t/arabic-text-in-e-mail-templates/72243>\
**Category:** Software Support\
**Tags:** email-templates\
**Created:** [March 4, 2022, 11:17am UTC](https://forum.pkp.sfu.ca/t/arabic-text-in-e-mail-templates/72243 "2022-03-04T11:17:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mariaros](https://forum.pkp.sfu.ca/user_avatar/forum.pkp.sfu.ca/mariaros/32/24077_2.png) [@Mariaros](https://forum.pkp.sfu.ca/u/Mariaros)\
**Post date:** [March 4, 2022, 11:17am UTC](https://forum.pkp.sfu.ca/t/arabic-text-in-e-mail-templates/72243/1 "2022-03-04T11:17:52Z")

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Hi  
We har one of our journals on 3.2.1.1. The email templates shows some arabic versions of e-mails.  
What is the reason for this?  
See attachment.  
 ![image](https://forum.pkp.sfu.ca/uploads/default/original/3X/4/5/45cbe08e679f2aedd1e5d403cb0f4ae6eaac33ca.png)  
Kind regards  
Maria

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**Author:** ![kshuttle](https://forum.pkp.sfu.ca/letter_avatar/kshuttle/32/5_5575768a8748004e209b776fc1b2916d.png) [@kshuttle](https://forum.pkp.sfu.ca/u/kshuttle)\
**Post date:** [March 4, 2022, 10:25pm UTC](https://forum.pkp.sfu.ca/t/arabic-text-in-e-mail-templates/72243/2 "2022-03-04T22:25:12Z")

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Hi @Mariaros,

This issue might be related to a bug reported in our GitHub repository: [Email templates offer first alphabetically available installed language even if language is not active · Issue #6432 · pkp/pkp-lib · GitHub](https://github.com/pkp/pkp-lib/issues/6432)

Can you please read through the GitHub issue to see if it addresses your concern? You can also add comments to the GitHub issue after creating an account. The bug has been flagged with a milestone for OJS 3.4, meaning it should be fixed in the next version of the software.

Best,

Kate