One of our journal managers created a new announcement. She checked the “Send an email about this to all registered users.” She usually gets some unable to deliver messages back, but this time she did not. I checked the maillog and no emails were sent out. I tested on a test journal and no emails w…

Hi @gabriela , Ah, yes - this appears to be a known bug that has not yet been fixed: No email is sent when creating a new announcement · Issue #7213 · pkp/pkp-lib · GitHub As noted in the issue, “The work around seems to be to use the Bulk Email feature in 3.3 and reposting the contents of the anno…

PKP Community Forum

Announcement emails not sent

Software Support

rcgillis September 29, 2021, 5:39pm 2

Hi @gabriela,

Is this happening just for emails? Or is it occurring when you try to send out emails using OJS for other tasks as well (e.g. sending reviews)?

-Roger
PKP Team