An unexpected error occurred - OJS 3.2.4

Hi @rcgillis , I have and similar issue with OJS 3.2.1-4. Submissions alert me “An unexpected error has occurred. Please reload the page and try again.”. Also, the Unassigned tab keeps loading without displaying any article.

Hi @jorgelpolanco,

I moved your response into a new post since you might be dealing with a separate issue than what that user posted. For these errors, it is best to check your PHP error log for any messages there - could you do that and respond back with any error messages you see?

Thank you,

Roger
PKP Team

Thank you @rcgillis ! Sure, the php output is similar to @Amolowe2021

[Sun Nov 13 16:49:56.993689 2022] [php7:notice] [pid 12037] [client 10.253.6.138:50018] Slim Application Error:\nType: Error\nMessage: Call to a member function getFullName() on null\nFile: /var/www/html/portal32/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php\nLine: 485\nTrace: #0 /var/www/html/portal32/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php(69): ReviewAssignmentDAO->_fromRow(Array)\n#1 /var/www/html/portal32/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php(218): ReviewAssignmentDAO->_getReviewAssignmentsArray(‘SELECT r.*, r2…’, Array)\n#2 /var/www/html/portal32/lib/pkp/classes/services/PKPSubmissionService.inc.php(689): ReviewAssignmentDAO->getBySubmissionId(4)\n#3 /var/www/html/portal32/lib/pkp/classes/services/PKPSubmissionService.inc.php(308): PKP\Services\PKPSubmissionService->getReviewAssignments(Object(Submission))\n#4 /var/www/html/portal32/lib/pkp/classes/services/PKPSubmissionService.inc.php(212): PKP\Services\PKPSubmissionService->getPropertyReviewAssignments(Object(Submission))\n#5 /var/www/html/portal32/lib/pkp/classes/services/PKPSubmissionService.inc.php(297): PKP\Services\PKPSubmissionService->getProperties(Object(Submission), Array, Array)\n#6 /var/www/html/portal32/lib/pkp/api/v1/_submissions/PKPBackendSubmissionsHandler.inc.php(158): PKP\Services\PKPSubmissionService->getBackendListProperties(Object(Submission), Array)\n#7 [internal function]: PKPBackendSubmissionsHandler->getMany(Object(Slim\Http\Request), Object(APIResponse), Array)\n#8 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(40): call_user_func(Array, Object(Slim\Http\Request), Object(APIResponse), Array)\n#9 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/Route.php(281): Slim\Handlers\Strategies\RequestResponse->__invoke(Array, Object(Slim\Http\Request), Object(APIResponse), Array)\n#10 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\Route->__invoke(Object(Slim\Http\Request), Object(APIResponse))\n#11 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/Route.php(268): Slim\Route->callMiddlewareStack(Object(Slim\Http\Request), Object(APIResponse))\n#12 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/App.php(503): Slim\Route->run(Object(Slim\Http\Request), Object(APIResponse))\n#13 /var/www/html/portal32/lib/pkp/classes/security/authorization/internal/ApiAuthorizationMiddleware.inc.php(77): Slim\App->__invoke(Object(Slim\Http\Request), Object(APIResponse))\n#14 [internal function]: ApiAuthorizationMiddleware->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Slim\App))\n#15 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(ApiAuthorizationMiddleware), Array)\n#16 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Slim\App))\n#17 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Slim\App))\n#18 /var/www/html/portal32/lib/pkp/classes/security/authorization/internal/ApiCsrfMiddleware.inc.php(46): Slim\App->Slim\{closure}(Object(Slim\Http\Request), Object(APIResponse))\n#19 [internal function]: ApiCsrfMiddleware->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#20 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(ApiCsrfMiddleware), Array)\n#21 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#22 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#23 /var/www/html/portal32/lib/pkp/classes/security/authorization/internal/ApiTokenDecodingMiddleware.inc.php(87): Slim\App->Slim\{closure}(Object(Slim\Http\Request), Object(APIResponse))\n#24 [internal function]: ApiTokenDecodingMiddleware->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#25 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(ApiTokenDecodingMiddleware), Array)\n#26 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#27 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#28 /var/www/html/portal32/lib/pkp/classes/handler/APIHandler.inc.php(68): Slim\App->Slim\{closure}(Object(Slim\Http\Request), Object(APIResponse))\n#29 [internal function]: APIHandler->{closure}(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#30 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array)\n#31 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#32 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#33 /var/www/html/portal32/lib/pkp/classes/handler/APIHandler.inc.php(127): Slim\App->Slim\{closure}(Object(Slim\Http\Request), Object(APIResponse))\n#34 [internal function]: APIHandler->{closure}(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#35 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array)\n#36 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#37 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#38 /var/www/html/portal32/lib/pkp/classes/handler/APIHandler.inc.php(132): Slim\App->Slim\{closure}(Object(Slim\Http\Request), Object(APIResponse))\n#39 [internal function]: APIHandler->{closure}(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#40 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array)\n#41 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#42 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#43 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\App->Slim\{closure}(Object(Slim\Http\Request), Object(APIResponse))\n#44 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/App.php(392): Slim\App->callMiddlewareStack(Object(Slim\Http\Request), Object(APIResponse))\n#45 /var/www/html/portal32/lib/pkp/classes/handler/APIHandler.inc.php(124): Slim\App->process(Object(Slim\Http\Request), Object(APIResponse))\n#46 [internal function]: APIHandler->{closure}(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#47 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array)\n#48 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#49 /var/www/html/portal32/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))\n#50 /var/www/html/portal32/lib/pkp/classes/handler/APIHandler.inc.php(132): Slim\App->Slim\{closure}(Object(Slim\Http\