ALM Plugin issue

Software Support
1

Dear @asmecher
My ALM Plugin does not show all statistics. it only shows for downloads.

How can i display the others (facebook, shares, cited)

2

Hi Ahmad,

Try checking out this topic: http://pkp.sfu.ca/support/forum/viewtopic.php?f=28&t=11889

The first message has an step by step to make that working. If you still have problems, we can follow up here.

Cheers,
Bruno

3

I did all the steps as it is and it is working but the case here is not showing the statistics for social shares. have a look at this example
http://www.sciencepubco.com/index.php/GJMA/article/view/4319

4

Just for this article? Or anywhere else? Are you sure there’s social stats data for the article in question?

Cheers,
Bruno

5

dear @beghelli

all articles

6

@Ahmad_Al_Jayousi,

In the link you’ve passed, I can’t see any ALM stats. Are you sure the plugin is active and that your layout customization is working?

Cheers,
Bruno

7

Dear @beghelli

Yes everything is working well

Please try again visiting the same url

8

@Ahmad_Al_Jayousi,

The article is not being found in the ALM server. Are you sure you did registered here http://pkp-alm.lib.sfu.ca and that you have your API key?

Regards,
Bruno

9

@beghelli
Yes I have registered and have my API Key

10

@Ahmad_Al_Jayousi,

I’ve sent an email to Juan Alperin asking him about this. Will let you know shortly.

Thanks,
Bruno

11

@beghelli
Many thanks dear

12

I’m also very interested in make it work.

Take a look to this:
http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=13928

IMHO, the problem is in the Lagotto server.

Take care,
m.

13

@beghelli
Many thanks

14

To be sure, I renewed the persona account and generated a new API key.

As @Ahmad_Al_Jayousi, everything is set up in this production journal, but only local statistics are shown…

Let’s wait 48 hours to see what happens, but I have the feeling that manual intervention is required in Lagotto side to add our institutions in the publishers list, isn’t it?

I’m also concerned about this: http://pkp-alm.lib.sfu.ca/status
As you will see, looks like server is stacked in January.

Guys, I know you are overwhelmed so please, understand this as a report, not as a demand.

Cheers,
m.

16

Hi,

ALM section only displays “No metrics found.” in some of our journals. What can cause that?

Also I was wondering if I can reuse API Key in other ojs installation?

Regards
Ghazal

17

Hi @salehig,

Someone will respond to your other posts:

Please don’t double-post; it clutters the forum.

Thanks,
Alec Smecher
Public Knowledge Project Team