All emails are sent from "some_name via"

Software Support
1

Describe the issue or problem
All emails in our journal are sent from names that end in “via”. For example, if you inspect the email source, we find

From: “Editor in chief via” noreply@our-journal.org

We would like to either get rid of the “via” in the sender name, or to add our journal name like “via our-journal”.

I don’t think that this can be resolved from the web interface, and I suspect that there is something misconfigured in the OJS config files. Does anyone know how to resolve this? Unfortunately, I don’t have access to the system files, so I will need to tell our admin exactly what needs to be changed.

What application are you using?
OJS 3.4

2

The dmarc_compliant_from_displayname setting in config.inc.php is probably what you need:

; The display name to use with a DMARC compliant from header
; By default the DMARC compliant from will have an empty name but this can
; be changed by adding a text here.
; You can use '%n' to insert the users name from the original from header
; and '%s' to insert the localized sitename.
dmarc_compliant_from_displayname = '%n via %s'
3

Thanks, that helps. But do you know how to set the site name used for the %s string?

4

AFAIK this is the Site Name from Administration - Site Settings in the admin panel of the site administrator.

5

Thanks. I didn’t have access to those settings and our admin resolved this.

Nevertheless, now I would rather use the journal name for %s instead of the sitename. Do you know if this is possible? I looked through the default config file, but I didn’t see any other options besides what you posted above.