After update to 3.1.2 the new submission not saved the metadata

Dear Sir

my ojs version 3.1.2 is not working at enter metadata page of article submission. the page continueously working but not saved and migrated to next step of confirmation.

could you help me out.

one more thing i feel sir,

any form that has to be saved got the same error, cursor shows waiting and page remain same on uploading not executed to final result.

Hi @Anuj_Mittal

If you’re seeing Server 500 error codes, there should be a log entry in your Apache server log on the server with something detailed. Can you please have a look?

Thanks,
Jason

Thank you sir

I am non technical, i conveyed to the hosting provider, might be he will help me in this regard

Thanks a lot again, I will discuss as soon as i received the data.

Sir,

I found this in apache error log

[Thu Apr 04 14:22:53.908195 2019] [autoindex:error] [pid 3658591] [client 134.209.43.20:48124] AH01276: Cannot serve directory /home/pharmare/ejournal.innovesen.co.in/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive

[Thu Apr 04 15:18:15.689455 2019] [autoindex:error] [pid 3745611] [client 134.209.172.14:48658] AH01276: Cannot serve directory /home/pharmare/ejournal.innovesen.co.in/: No matchingDirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive

[Thu Apr 04 09:48:23.812616 2019] [autoindex:error] [pid 3402553] [client 131.108.17.156:47162] AH01276: Cannot serve directory /home/pharmare/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://thepharmaresearch.info/
[Thu Apr 04 09:48:23.917814 2019] [autoindex:error] [pid 3402553] [client 131.108.17.156:47162] AH01276: Cannot serve directory /home/pharmare/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://thepharmaresearch.info/
[Thu Apr 04 09:48:24.022803 2019] [autoindex:error] [pid 3402553] [client 131.108.17.156:47162] AH01276: Cannot serve directory /home/pharmare/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://thepharmaresearch.info/
[Thu Apr 04 09:48:24.127500 2019] [autoindex:error] [pid 3402553] [client 131.108.17.156:47162] AH01276: Cannot serve directory /home/pharmare/public_html/: No matching DirectoryIndex (index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://thepharmaresearch.info/
[Fri Apr 05 22:03:25.734612 2019] [autoindex:error] [pid 753401] [client 95.216.96.170:37528] AH01276: Cannot serve directory /home/pharmare/public_html/: No matching DirectoryIndex(index.html.var,index.htm,index.html,index.shtml,index.xhtml,index.wml,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.js,index.jp,index.php4,index.php3,index.php,index.phtml,default.htm,default.html,home.htm,index.php5,Default.html,Default.htm,home.html) found, and server-generated directory index forbidden by Options directive, referer: https://thepharmaresearch.info/robots.txt

sir i dont know about it could any error found in it.

Hi,

I have the same problem. I found out that OpenAir plugin is causing this. When i disable that plugin all works fine. Now i installed new version of that plugin so i hope that will solve things.

regards.