A 503 Service Unavailable error when uploading files to the journal

the journal was working without problems; then i start to get the following error:
“”“Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. “””

The error is displayed when i try to upload files to the journal as an editor.

any idea about this error???

Hi,

Do file uploads work as any other user or role? OJS shouldn’t generate 503 errors - those are typically resource or load related on the server.

Cheers,

thank you for the answer; you are correct; the problem is solved and it was related to hosting environment.