Journal Setup the look

I have an OJS but the look in journal setup is not working. All other features like detail, policies are working well. Any body have any solution of this problem?

Hi @SciPlaatform,

What version of OJS are you using? When you say “not working”, what do you mean specifically?

Regards,
Alec Smecher
Public Knowledge Project Team

I am using OJS version 2.4.8.1. I have create a new journal and when I go to setup, and click on look the same issue was observed. I assumed there is issue in ThemePlugin but I do not know how to fix it. Your help will be really appreciated. Thank you in advance.

Hi @SciPlaatform,

Are you getting an error message? If so, check your web server’s error log for details.

Regards,
Alec Smecher
Public Knowledge Project Team

Ho to check web server’s error log detail?. I have deleted my browser history, cookies and cashes but the issue is same.

Hi @SciPlaatform,

This will depend on your host – typically there’s a file somewhere on your server called error_log.

Regards,
Alec Smecher
Public Knowledge Project Team

error log is empty. No issue was found in error log

Hi @SciPlaatform,

Something will definitely be logged – but there may be several logfiles to check. In particular, if your server has mod_security enabled, there may be a security log with details.

Regards,
Alec Smecher
Public Knowledge Project Team