Cann't set submission and citation format issue

Hi, supporting team

It failed when I wanted to set the submission processin at the back end. It shows blank page like the image 1

Another question is it shows “The requested citation format could not be retrieved.” when reader want to export one references, see image 2.

Hi @littlemeizhi,

Please post one subject per thread – that’ll help to keep the forum organized.

See this FAQ entry on blank pages.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi asmecher,

Thanks for your response.

I got the error logs but I’ve no idea what does that mean.

[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of SettingsTabHandler::initialize() should be compatible with PKPHandler::initialize($request, $args = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/controllers/tab/settings/SettingsTabHandler.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of ManagerSettingsTabHandler::authorize() should be compatible with PKPHandler::authorize($request, &$args, $roleAssignments, $enforceRestrictedSite = true) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/controllers/tab/settings/ManagerSettingsTabHandler.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Non-static method Request::getContext() should not be called statically, assuming $this from incompatible context in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/plugins/ThemePlugin.inc.php on line 409
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/core/Request.inc.php on line 68
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Non-static method Request::getContext() should not be called statically, assuming $this from incompatible context in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/plugins/ThemePlugin.inc.php on line 409
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/core/Request.inc.php on line 68
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 130
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 130
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 130
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 130
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of ValidatorUrl::getRegexp() should be compatible with ValidatorUri::getRegexp($allowedSchemes = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/validation/ValidatorUrl.inc.php on line 19
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of ContextSettingsForm::fetch() should be compatible with Form::fetch($request, $template = NULL, $display = false) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of ContextSettingsForm::initData() should be compatible with Form::initData() in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of ContextSettingsForm::readInputData() should be compatible with Form::readInputData() in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of ContextSettingsForm::execute() should be compatible with Form::execute($object = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/controllers/tab/settings/form/ContextSettingsForm.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of MetadataGridHandler::initialize() should be compatible with GridHandler::initialize($request, $args = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/controllers/grid/settings/metadata/MetadataGridHandler.inc.php on line 116
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::getBaseEmailTemplate() should be compatible with PKPEmailTemplateDAO::getBaseEmailTemplate($emailKey, $assocType, $assocId) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::getLocaleEmailTemplate() should be compatible with PKPEmailTemplateDAO::getLocaleEmailTemplate($emailKey, $assocType, $assocId) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::getEmailTemplate() should be compatible with PKPEmailTemplateDAO::getEmailTemplate($emailKey, $locale, $assocType, $assocId) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::deleteEmailTemplateByKey() should be compatible with PKPEmailTemplateDAO::deleteEmailTemplateByKey($emailKey, $assocType, $assocId) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::getEmailTemplates() should be compatible with PKPEmailTemplateDAO::getEmailTemplates($locale, $assocType, $assocId, $rangeInfo = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::templateExistsByKey() should be compatible with PKPEmailTemplateDAO::templateExistsByKey($emailKey, $assocType = NULL, $assocId = NULL) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Declaration of EmailTemplateDAO::customTemplateExistsByKey() should be compatible with PKPEmailTemplateDAO::customTemplateExistsByKey($emailKey, $assocType, $assocId) in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/classes/mail/EmailTemplateDAO.inc.php on line 20
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Non-static method PKPRequest::getUserVar() should not be called statically, assuming $this from incompatible context in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/form/Form.inc.php on line 351
[06-Jun-2017 22:29:03 Asia/Shanghai] PHP Strict Standards: Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /home/wwwroot/lanmp5.3/domain/openjournal.org/web/lib/pkp/classes/core/PKPRequest.inc.php on line 582
[06-Jun-2017 22:29:03 Asia/Shanghai] Malformed UTF-8 characters, possibly incorrectly encoded

Hi @littlemeizhi,

Try navigating to the problematic page, then look immediately at the PHP error log to see if anything relevant appears there when your server processes the request.

Regards,
Alec Smecher
Public Knowledge Project Team